How it works
Seven steps from your first report to your flight home — with one person beside you the whole way.
- Step 01
Share your reports
Start with the free case review form. A case manager replies with a list of exactly which reports, scans and images the specialists will need, and a secure way to send them. Do not email medical files to anyone without encryption.
- Step 02
Specialist opinions
With your consent, we share your case with suitable NABH- and JCI-accredited hospitals. Their specialists review it and send a written opinion: the recommended treatment, alternatives, the team involved and how long you should plan to stay.
- Step 03
Compare estimates
You receive each hospital’s opinion and written cost estimate side by side, in plain language, with what is and is not included. Estimates are the hospital’s own; the final bill depends on your treatment and recovery.
- Step 04
Visa & travel
The hospital issues the letter you need for the e-Medical visa, and up to two attendants can apply for e-Medical Attendant visas. We guide you through the official portal and help plan flights around your admission date.
- Step 05
Arrival
We arrange airport pickup, accommodation close to the hospital that suits your family and budget, a local SIM, and an interpreter for your language if needed. Your case manager meets you on day one.
- Step 06
Treatment
During treatment your case manager handles admission, deposits and billing questions, keeps your family informed, and is the person you call for anything non-clinical. Clinical decisions stay with your doctors.
- Step 07
Home & follow-up
Before you fly, we make sure you have your discharge summary, medicines, fitness-to-fly advice and a follow-up plan. After you go home we arrange teleconsultations with your treating team and help share results with your local doctor.
What it costs you
The case review, hospital opinions and estimates are free. You pay the hospital directly for treatment. Optional services such as accommodation, interpreters and transfers are quoted in advance. How we are paid.
Send us your reports. We’ll do the rest.
A case manager reviews your reports, shares them with suitable accredited hospitals and comes back with treatment options, the specialists involved and written estimates — free, with no obligation.