Infographic
IndiaMedica’s service to patients is free. When a patient it introduces is treated, the partner hospital pays IndiaMedica a referral fee. The fee never changes the price you pay the hospital and never decides which hospitals are suggested. You pay the hospital directly. Optional extras such as accommodation or interpreters are quoted in writing before you agree.
IndiaMedicaHow IndiaMedica is paid- 01You send your caseThe case review, hospital opinions and estimates cost you nothing and carry no obligation.
- 02Hospitals suggested on meritSuggestions follow your case, the specialists, accreditation and your preferences, not the fee.
- 03You choose a hospitalIt may be one IndiaMedica does not work with if that suits your case better.
- 04You pay the hospital directlyThe price is the hospital’s own. The referral fee does not change it.
- 05Hospital pays a referral feeIf you are treated, the partner hospital pays IndiaMedica. Every patient is told this.
- 06Optional extras quoted firstAccommodation, interpreters, transfers and recovery stays are quoted in writing before you agree.
Who pays IndiaMedica?
Partner hospitals do. A referral fee is paid when a patient IndiaMedica introduces is treated. Patients do not pay for the case review, the hospital opinions or the estimates.
Does the fee change what you pay?
No. IndiaMedica states that the fee never changes the price you pay the hospital. The estimate you receive is the hospital’s own. The final bill depends on your treatment and recovery.
Why disclose the fee at all?
So you can judge how your advisers are paid. IndiaMedica tells every patient about the fee. It says it will suggest a hospital it does not work with if that hospital is the better choice for the case. Hospitals cannot pay to be listed or to move higher on the site.
What do you pay for?
- Treatment, paid directly to the hospital
- Optional accommodation, if you ask IndiaMedica to arrange it
- Optional interpreters and airport transfers
- Optional recovery stays
Get every quote in writing
Any optional service is quoted in writing before you agree to it. If something is unclear, ask your case manager before you commit.
Is there a conflict to know about?
Co-founder Dr Vishal Khurana practises at a hospital. IndiaMedica discloses this wherever that hospital appears.
Questions people ask
Is IndiaMedica’s help really free for patients?
Yes. The case review, hospital opinions and estimates are free. IndiaMedica is paid by partner hospitals through a disclosed referral fee when a patient it introduces is treated. Only optional extras you choose, such as accommodation, are charged, and they are quoted first.
Would I pay less by going to the hospital myself?
IndiaMedica states that the referral fee never changes the price you pay the hospital. You can always ask the hospital directly for its estimate and compare it with what you received.
Sources
General information, not medical or legal advice. Rules change: confirm with the official source. How we write and check.