Infographic
Your treating doctors make every clinical decision: whether a treatment suits you, the plan, the length of stay and when it is safe to fly. You decide which hospital to choose, whether to consent and who sees your reports. The government decides visas. IndiaMedica is not a hospital and gives no medical advice. It organises, explains and keeps you informed.
| Decision | Who decides | What IndiaMedica does |
|---|---|---|
| Whether a treatment is suitable | The treating specialist | Shares your reports and explains the written opinions |
| Which hospital to choose | You | Suggests accredited options and discloses its referral fee |
| Treatment plan and length of stay | The treating team | Helps you understand the plan in plain language |
| Consent to a procedure | You, after the doctor explains it | Arranges an interpreter if you need one |
| Whether a visa is granted | The Government of India | Explains the official steps; offers no shortcuts |
| Living-donor transplant approval | Authorisation Committee, with embassy certification on Form 21 | Explains the documents; never sources donors |
| When it is safe to fly | Your treating doctor | Changes travel and accommodation to match |
| Who sees your reports | You, through consent you can withdraw | Shares only with hospitals you agree to |
| Admission, deposits and billing | The hospital | Handles your questions and keeps family informed |
Why does it matter who decides?
Treatment abroad involves many people. Knowing who is responsible helps you ask the right person. Medical questions go to your doctors. Practical questions go to your case manager.
What do doctors decide?
The treating specialist decides whether a treatment is suitable, the plan and the length of stay. They also decide when you are fit to fly. IndiaMedica states that clinical decisions stay with your doctors and that it gives no medical advice or diagnosis.
What do you decide?
You choose the hospital after comparing opinions and estimates. You give or withhold consent. You decide who may see your reports, and you can withdraw consent at any time.
What do authorities decide?
The Government of India decides on visas through the official e-Visa portal. For a foreign national’s living-donor transplant, prior approval from an Authorisation Committee is required. A senior embassy official certifies the donor–recipient relationship.
If someone promises an outcome
No adviser can promise a result. IndiaMedica makes no promise about outcomes. Treat any such promise from anyone as a warning sign.
Questions people ask
Can my case manager tell me which treatment to choose?
No. IndiaMedica gives no medical advice. Your case manager helps you understand what each specialist has written and can arrange a call so you can ask questions. The choice of treatment rests with you and your doctors.
Who should I call with a medical question during my stay?
Ask your treating doctor or the hospital’s nursing team. Your case manager can help you reach them and arrange an interpreter. For admission, deposits, billing or accommodation questions, contact your case manager directly.
Sources
- IndiaMedica — Plan your treatment
- IndiaMedica — How we work
- Government of India — Indian e-Visa portal
- Lok Sabha — Answer on organ transplants for foreign nationals, February 2024
General information, not medical or legal advice. Rules change: confirm with the official source. How we write and check.


